Billing FAQ

What types of payment do you accept?

We accept Visa, Mastercard, American Express, JCB, Discover, and Diners Club.

Is my credit card information safe with you?

Yes. Your credit card information will be securely sent over SSL directly to our payment processor  Stripe. We never store any of your payment information on our own servers.

When am I billed?

You are billed immediately when you choose to purchase a WeddingWoo website.

If you choose to purchase during the middle of your 7 day free trial, the plan duration will be calculated based on the day after the conclusion of the free trial. For example, on February 5, I signed up for a free trial. Then on February 7, I decide to purchase a 1 year plan, my plan will start from February 13 because the free trial is from February 5 until Feb 12.

Are there any recurring charges?

No. You will be charged only a single time. No monthly nor annual fees. No hidden fees. None of the plans renew. When choosing a plan, please choose based on a duration that you'll need and once you make the purchase, you never have to worry about recurring fees.

Can I renew my plan?

Yes. We will send you email reminders as your plan nears it's expiration. You can log in to your WeddingWoo Dashboard to purchase a renewal plan.

What is your refund policy?

If you aren't 100% happy with WeddingWoo, you'll have up to 30 days from the time of your purchase to receive a full refund. Just contact us through our  support center to request a refund and we'll promptly issue a full refund to you.